A history of IT outsourcing

The exact date of IT outsourcing’s inception is, however, difficult to pin down because the label means many different things to many different people. The industry provides a resource that is constantly changing. In fact, about the only thing you can be certain of in IT outsourcing is that it never stays the same for long.

Some would say it was the late 1980s when IT outsourcing as we now know it first arrived. In the US that was when IBM designed, built and managed a datacentre for photography company Eastman Kodak that involved transferring hundreds of Kodak staff to IBM’s Integrated Systems Solution Corporation (ISSC) brand.

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